How to Fix ‘DNS_PROBE_FINISHED_NXDOMAIN’ Issue on Chrome

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It’s incredibly frustrating not being able to access a WordPress site, whether it’s yours, a client’s, or someone else’s. However, this is even more true when you are facing a confusing error message like DNS_PROBE_FINISHED_NXDOMAIN. To understand what “DNS_PROBE_FINISHED_NXDOMAIN” means, it may be helpful to break down the error message first. DNS, short for Domain Name System, is responsible for handling the process of translating a domain name to an IP address. Every website has an IP address that looks something like “123.123.12.1”. Instead of remembering and typing a bunch of numbers every time you want to visit a website, you can type the friendly domain name or URL like “yourdomain.com”.

The DNS essentially acts like the telephone book of the Internet. When you type a domain name into your browser, it sends a request to the web server to look up the IP address and then returns the website in a process called DNS name resolution. Once the browser and the web server are connected, you can access the website. However, if something goes wrong during the process, for example if it is interrupted or does not complete successfully, a DNS-related error message will appear. Instead of seeing the website you are trying to visit, you may see an error page with DNS_PROBE_FINISHED_NXDOMAIN. It is often accompanied by a message that says “This website cannot be accessed” or “This website is not available”:

Fix DNS_PROBE_FINISHED_NXDOMAIN in Chrome

Please check the URL again

If you entered a wrong URL, then the DNS would not be able to get its associated IP address and thus would show the above mentioned error. Therefore, double check that there are no typos.

Disable Chrome flags

Chrome Flags is experimental in nature and is used to test beta features before their final release. These flags cover a wide domain and some are directed exclusively at the network.

So if you have enabled any network related flags, try reverting it to its original state from chrome://flags page. This is most likely the default state.

Release and renew your IP address

IP address issues could also be the reason behind this DNS error. In this regard, you can release your current IP address, delete all the cache you left behind, and then request a new IP address from DHCP to be assigned to your system. Here are the steps to release and renew IP address in Windows OS:

  • Go to the Start menu,
  • Search for cmd and run it as administrator.
  • Run the following three commands, one after the other:
    • ipconfig/release
    • ipconfig/flushdns
    • ipconfig/refresh

The first command will release the currently assigned IP, the second will flush the DNS cache for that address, and the third and final command will replace it with a new IP address. Once all three commands are executed, restart your PC and see if it gives favorable results or not.

Reset Winsock

Windows Socket is a term given to the data stored on your PC that is responsible for establishing a successful connection between an application/software and the network. Sometimes, you may have encountered problems when the WiFi is working fine, but a particular device is still unable to access the Internet. In such cases, it is usually the Winsock that is the problem and it is best to reset it. Here are the steps to reset Windows Socket or Winsock:

  • Start the command prompt as administrator.
  • Type the following command in the prompt window:
  • Press the Enter button on the keyboard.

Change DNS servers

The DNS servers you are currently using are assigned by your Internet Service Providers. However, they are not fixed and you can also redirect them to any other server. In this sense, Google DNS and Cloudflare DNS are usually the two preferred options, of which we would go for the first. Here are the steps to change the DNS server address in Windows:

  • Start Control Panel from the Start menu.
  • Open the Network and Sharing Center.
  • Click Change Adapter Settings on the left menu bar.
  • Right-click on the network you are currently connected to and select Properties.
  • Scroll to and select Internet Protocol Version 4 (TPC/IPv4) and click the Properties button.
  • Select the Use the following DNS server addresses radio button.
  • Enter the following Google DNS addresses:
    • Preferred DNS server: 8.8.8.8
    • Alternate DNS server: 8.8.4.4
  • Press OK to save the changes.

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